Warranty Information

Weilianda is proud of its high standards of quality and workmanship that go into our products. The customer is protected by the following Limited Warranty, which applies to seats under normal indoor residential use. This warranty does not apply to seats used for commercial, institutional, or other non-residential uses.

ONE YEAR LIMITED WARRANTY: Weilianda provides a one-year comprehensive coverage for all components such as materials, foam and frame parts, and mechanisms including motorized parts from defective materials or workmanship.

MATERIAL: Normal fabric fading, shrinking, or stretching is not covered by this warranty. Similarly, the natural markings, stretching, and shrinking of leather are proud marks of authenticity and therefore are not covered by this warranty. Evidence of improper cleaning, abuse, or abnormal use of the materials will void this warranty.

FOAM AND FRAME PARTS: Weilianda warrants these components for one year from the time of delivery, against manufacturing defects. Foam compression is natural and therefore not covered by this warranty.

MECHANISMS: Weilianda warrants these components for one year from the time of delivery, against manufacturing defects. After the warranty period, the customer is responsible for inspection, labor and transportation costs.

No warranties, express or implied, apply after the expiration of this Limited Warranty. The warranty period covers repair, substitution, and replacement. No returns or refunds are covered. A proof of purchase is required to service a claim; simply present the bill of sale to the dealer from whom the item was purchased, to request warranty service. Weilianda is not liable for incidental or consequential damages occurring outside the terms of this warranty, even if advance knowledge of such damages was possible.

Contact Information
We're here to help. For any missing or damaged parts or installation assistance, please email us at Support@weiliandahome.com.

Phone:

+1 888-897-9268 8:00am – 5:00pm (PST) Weekdays

+1 833-962-0330 8:00am – 5:00pm (PST) Weekdays